ST ALBANS FLOWER MARKET’S FRESHNESS GUARANTEE

As a family owned and operated business, we understand the importance of customer satisfaction, word of mouth and repeat business. To ensure 100% customer satisfaction, St Albans Flower Market guarantees to use the freshest available seasonal blooms and quality product in all our bouquets and flower arrangements. And to deliver when we say we will deliver.

It is our expectation to meet your expectation.

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern St Albans Flower Market‘s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘[St Albans Flower Market/StAlbansFlowerMarket.com]’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is [3A St Albans Road, Saint Albans, 3021 VIC]. The term ‘you’ refers to the user or viewer of our website.

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
• You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information.
• They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

See our Substitution Policy

We endeavour to ensure all arrangements delivered are identical to the images advertised on our website. However, flowers, plants, wrapping and containers are seasonal and/or subject to availability and supply on the day of your delivery. In this instance, our florists will do their best to substitute the unavailable product with an item of similar quality and value, to complement the image on our website. This policy also applies to ensure your delivery is dispatched on time, for the delivery date requested, and that the recipient receives the best possible blooms available on the day of delivery.

Some flowers are affected by delivery and freight schedules. Should this be the case, we will endeavour to advise you of the situation.